Freedom House is staffed 24/7 to ensure our residents have the assistance, care and attention they need. That requires a commitment on the part of our House Supervisors, a compassionate crew of people who trade off shifts to make sure everyone’s needs and desires are met. As house supervisors, they are responsible for overseeing everything that goes on in the House during their shifts, including all the families that live there. If they are in need of something, whatever it may be, it is the responsibility of the house supervisors to see that they get it or direct them to where they can get it themselves. They make sure residents get to their appointments and classes on time, that kids are cared for, that parents are involved and interacting, far beyond the simple basics of food, shelter and clothing. That could entail anything from physical needs to a listening ear when all the person needs is a little compassion. It also involves making sure all residents are abiding by the rules they’ve agreed upon for conduct while living in Freedom House. That may sound relatively simple, but it’s perhaps the most complex and emotionally draining of all Freedom House’s staff positions. While our supervisors have come from a variety of backgrounds and experiences, they all come with a heart wide open to love and encourage our residents.